ABOUT US
Our Mission
We strive for a quality suite of total logistics services that provide end-to-end satisfaction for our broad and loyal client base. The vision of Life Well Logistics is to meet and exceed wherever and whenever possible, our client’s expectations of our business, our staffs and our dedicated methods of working.
Our Business Principles
Customer First
- Understanding the individual needs of our customers
- Always anticipating our customer’s needs
- Achieving absolute satisfaction on each service call
- Delivering efficient and professional service calls each day, every day
- Maintaining a loyal and satisfied customer base
Business Partnerships
- Working togather with our customers to get their goods delivered
- Sharing industry news and market intelligence
- Fully briefed and professional customer support staffs
- Providing solutions that meet and exceed customer requirements
- Anytime access to Life Well Logistics Sales and Management staffs
Continous Improvement
- Seeking methods and practices that enhance our service delivery
- Regular research research and analysis of feedback from our customer base
- On-going performance review of local and global support network
- Scheduled internal training improving overall customer experience
- Annual appraisals and reviews of staff performance
Integrity and transparency
- Conducting our business fairly and respectfully
- Honouring our customers and our staff
- Operating transparently and with honesty
- Admitting to errors and providing immediate satisfactory solutions
Our Management Team And Email Address
Leow Hee Wha @ Celina (Director) – celinaleow@lifewell.com.my
Thanalethcume A/P Adaickan @ Viji – viji@lifewell.com.my
Marketing Department – service1@lifewell.com.my, service2@lifewell.com.my, service3@lifewell.com.my
Finance Department – accounts@lifewell.com.my